FAQs
Have jewelry specific questions?
Check out our blog for more info on different metals, how to care for your jewelry, etc. If you can't find an answer there, use our contact form.
What is your shipping policy?
Orders will be fulfilled in 3-5 business days and shipped via USPS Ground Advantage or USPS Priority mail (as selected by you at checkout) with tracking info. For detailed info visit here.
What is your return policy?
You have 30 days after receiving your item to request a return. Customer is responsible for return shipping cost. Visit here to see how to request a return.
What makes you an eco-friendly / sustainable business?
We source all of our charms from vintage and closeout warehouses + additional supplies (like our chains, ear wires, jump rings, etc) from eco-friendly & ethical manufacturers specializing in recycled sterling silver/gold vermeil. We also use eco-friendly packaging.
Do you sell wholesale?
We do! Visit our wholesale page on Faire.
Do you make custom jewelry?
We do not currently make any custom jewelry. Due to our items being in limited quantities, we do not make variations of them.